Lauren Smith

6315 Granbury rd

Fort Worth, Texas, 76133

817-657-2852

Lauryns@fiber-tech-inc.com

Work Experience

Fibertech INC, Fort Worth

Dispatcher, December 2012 - Present

·   Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

·   Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.

·   Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.

·   Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

·   Arrange for necessary repairs to restore service and schedules.

·   Run production reports daily using Microsoft Excel

Cubby’s Burger shack, Fort worth

Waitress/Shift leader, May 2011 - November 2012

·   Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

·   Collect payments from customers.

·   Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

·   Prepare checks that itemize and total meal costs and sales taxes.

·   Take orders from patrons for food or beverages.

·   Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

SportClips, Fort Worth

Receptionist, March 2008 - May 2009

·   Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

·   Transmit information or documents to customers, using computer, mail, or facsimile machine.

·   File and maintain records.

·   Receive payment and record receipts for services.

·   Analyze data to determine answers to questions from customers or members of the public.

·   Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Education

Crowley High School, Crowley

High School Diploma, May 2010

·   I attended Hill College for 1 year, I received a softball scholarship. I served in the Student Government Association as freshmen representive. I went to Regionals and State to represent my school. I was also a volunteer in the Big Brother Big Sister program.

Additional Skills

·   4 years’ experience in cash handling

·   Can type 60 WPM

·   Proficient in Microsoft Word, Excel, and PowerPoint

·   Proficient at multiple line telephone

·   Experienced in Microsoft outlook, Workforce Management, and CSG international